Attach this code in the mail subject: CDdd355
Our environment
Build
extraordinary products
FLINK is more than just a company you work at, it is a community full of energy, positivity, and support for those eager to learn, perform and excel in many areas of their career.
FLINK has a culture of open communications, full of development opportunities for everyone. We pride ourselves with a culture based on a solid set of values of integrity, creativity, responsibility, accountability, teamwork, and excellence.
Include
everyone is our culture
We have a desire to cultivate each of our employees’ skills and talents. No matter what your position is you can be sure that you’ll be working in an environment that is empowering with everything you need to grow.
FLINK culture promotes equality, you’ll feel you are a genuine partner in the success and growth of the business, hence the importance of integrity, and acting responsibly in every new team member.
Individual commitment to a group effort–that is what makes a team work, a company work, a society work, a civilization work.
– Vince Lombardi
FLINK Academy
FLINK has always been invested in the development of its employees, that’s why we’ve created FLINK Academy which promotes, self-learning, On-the-job learning, Mentoring schemes, In-house training, Individual study and knowledge sharing.
Through FLINK Academy we present a prime opportunity to expand the knowledge base of all employees.
Many employers in the current climate find development opportunities expensive. Employees attending training sessions or spending time on research and development also miss out on work time which may delay the completion of projects.
However despite these potential drawbacks, training and development provides both the individual and organizations as a whole with benefits that make the cost time & effort a worthwhile investment.
FLINK Heros
FLINK is very different from anywhere else I’ve worked at because of the great environment, they are always open to new ideas and always embrace our creativity. I also believe they have built the perfect company culture, I love the people here we are definitely one big family.
FLINK has the best working environment; it‘s friendly, flexible, and respectful, with a very welcoming culture. FLINK also provides us with various learning opportunities, and we’re always encouraged to express our opinions and share ideas without hesitation. Starting with FLINK as an Advisor and now leading a team in the Quality Assurance department is evidence for how they provide career opportunities.
Working with FLINK gave me a great opportunity to develop my skills and gain new skills through the work we do. The flexibility of the management and their continuous support allow us to grow even more. I recommend FLINK to any Job seeker, the work environment is always positive and there aren’t enough good things to say about it.
FLINK has been a great place to work at from the very first day I was introduced to the best that FLINK can offer, from mentorship, support, respect, to the development and career growth opportunities.
I would always recommend FLINK to be your business partner because of the passion and ambitious attitude of the team that makes us a very flexible, hardworking and attentive outsourcing partner.
Open Vacancies
IT Business Analyst
General Purpose
Provide adequate technology solutions and support empowering the organization and its clients to achieve their strategies, commitments and goals.
Main Job Responsibilities
– Identify & manage the implementation of appropriate technology solutions to achieve business and process improvement targets
– Manage the day to day administration and operation of operational IT tools and systems
– Provide a data framework to support the strategies, commitments and goals of the organization and its clients
– Defining functional, business requirements and systems specs for technology solutions whether off shelf solutions or developed applications
– Maintaining a basic architecture of current and future applications and technology solutions used by the organization
– Understand business processes and requirements and translate these requirements to technology requirements
– Supporting and implementing changes to existing systems to support changing process and business requirements
Education and Experience
1- BSc in a technology related discipline or other relevant disciplines
2- Min 3 years of experience in a similar position
3- Insurance industry background is preferred
4- Project management experience is a plus
5- Proven track record of tangible improvement and value added to business through technology
Key Competencies
Critical thinking and problem-solving skills
Planning and organizing, and decision-making
Excellent communication skills, and conflict management skill
Influencing and leading, and team work
Good business acumen
Delegation and negotiations
Ability to research, learn and understand new concepts and disciplines
Good listener
Business writing skills
Excellent command of English language, both verbal and written
Back Office Advisor
General Purpose
Provide adequate technology solutions and support empowering the organization and its clients to achieve their strategies, commitments and goals.
Main Job Responsibilities
– Identify & manage the implementation of appropriate technology solutions to achieve business and process improvement targets
– Manage the day to day administration and operation of operational IT tools and systems
– Provide a data framework to support the strategies, commitments and goals of the organization and its clients
– Defining functional, business requirements and systems specs for technology solutions whether off shelf solutions or developed applications
– Maintaining a basic architecture of current and future applications and technology solutions used by the organization
– Understand business processes and requirements and translate these requirements to technology requirements
– Supporting and implementing changes to existing systems to support changing process and business requirements
Education and Experience
1- BSc in a technology related discipline or other relevant disciplines
2- Min 3 years of experience in a similar position
3- Insurance industry background is preferred
4- Project management experience is a plus
5- Proven track record of tangible improvement and value added to business through technology
Key Competencies
Critical thinking and problem-solving skills
Planning and organizing, and decision-making
Excellent communication skills, and conflict management skill
Influencing and leading, and team work
Good business acumen
Delegation and negotiations
Ability to research, learn and understand new concepts and disciplines
Good listener
Business writing skills
Excellent command of English language, both verbal and written
Attach this code in the mail subject: CDdd355
Business Process Management Senior Specialist
General Purpose
Provide adequate technology solutions and support empowering the organization and its clients to achieve their strategies, commitments and goals.
Main Job Responsibilities
– Identify & manage the implementation of appropriate technology solutions to achieve business and process improvement targets
– Manage the day to day administration and operation of operational IT tools and systems
– Provide a data framework to support the strategies, commitments and goals of the organization and its clients
– Defining functional, business requirements and systems specs for technology solutions whether off shelf solutions or developed applications
– Maintaining a basic architecture of current and future applications and technology solutions used by the organization
– Understand business processes and requirements and translate these requirements to technology requirements
– Supporting and implementing changes to existing systems to support changing process and business requirements
Education and Experience
1- BSc in a technology related discipline or other relevant disciplines
2- Min 3 years of experience in a similar position
3- Insurance industry background is preferred
4- Project management experience is a plus
5- Proven track record of tangible improvement and value added to business through technology
Key Competencies
Critical thinking and problem-solving skills
Planning and organizing, and decision-making
Excellent communication skills, and conflict management skill
Influencing and leading, and team work
Good business acumen
Delegation and negotiations
Ability to research, learn and understand new concepts and disciplines
Good listener
Business writing skills
Excellent command of English language, both verbal and written
Attach this code in the mail subject: CDdd355
Project Manager
General Purpose
Provide adequate technology solutions and support empowering the organization and its clients to achieve their strategies, commitments and goals.
Main Job Responsibilities
– Identify & manage the implementation of appropriate technology solutions to achieve business and process improvement targets
– Manage the day to day administration and operation of operational IT tools and systems
– Provide a data framework to support the strategies, commitments and goals of the organization and its clients
– Defining functional, business requirements and systems specs for technology solutions whether off shelf solutions or developed applications
– Maintaining a basic architecture of current and future applications and technology solutions used by the organization
– Understand business processes and requirements and translate these requirements to technology requirements
– Supporting and implementing changes to existing systems to support changing process and business requirements
Education and Experience
1- BSc in a technology related discipline or other relevant disciplines
2- Min 3 years of experience in a similar position
3- Insurance industry background is preferred
4- Project management experience is a plus
5- Proven track record of tangible improvement and value added to business through technology
Key Competencies
Critical thinking and problem-solving skills
Planning and organizing, and decision-making
Excellent communication skills, and conflict management skill
Influencing and leading, and team work
Good business acumen
Delegation and negotiations
Ability to research, learn and understand new concepts and disciplines
Good listener
Business writing skills
Excellent command of English language, both verbal and written
Attach this code in the mail subject: CDdd355
Telesales Account Manager
Job Summary:
We are looking for a confident and persuasive Telesales Account Manager with a C1 level
of English proficiency and a clear American accent to join our growing sales team working
in a U.S. time zone. In this role, you will manage and grow client accounts primarily through
outbound calls, helping customers find the right solutions while meeting your sales targets.
You will represent our brand with clarity, professionalism, and a natural, American-style
communication approach.
Key Responsibilities:
Conduct high-volume outbound sales calls to prospective and existing clients,
primarily in English.
Manage assigned accounts and build strong, long-term client relationships.
Clearly communicate product features and benefits in a natural American accent.
Upsell and cross-sell relevant services based on client needs.
Handle inbound calls and convert leads into paying customers.
Consistently meet or exceed sales quotas and performance metrics.
Maintain accurate client data and call notes in the CRM system.
Follow up on proposals, quotes, and customer queries in a timely manner.
Requirements:
Fluent English speaker (C1 level or above) with a neutral or American accent.
1–2 years of experience in telesales, customer service, or account management.
Strong communication, listening, and negotiation skills.
Comfortable making a high volume of sales calls daily.
Familiarity with CRM systems and basic computer skills.
Positive attitude, self-motivated, and results-driven.
What We Offer:
Base salary + uncapped commission structure.
Full training and onboarding support.
Opportunities for promotion and growth within the company.
Medical Insurace & Social Insurance
Attach this code in the mail subject: CDdd355
Account Acquisition Specialist
Position Overview:
We are looking for a motivated and skilled Amazon Account Acquisition Specialist to join
our team. This individual will be responsible for generating leads, acquiring Amazon
accounts, and managing a sales pipeline. The ideal candidate will have a B2 level of English
proficiency or higher, with a strong understanding of sales techniques and account
management.
Key Responsibilities:
Lead Generation & Account Acquisition:
Research and identify potential leads for Amazon accounts.
Develop and implement strategies to acquire new sellers or brands for Amazon accounts.
Reach out to potential clients via email, phone, or online platforms to pitch Amazon account
opportunities.
Sales Pipeline Management:
Build and maintain a consistent sales pipeline to ensure a steady flow of qualified leads.
Follow up with leads to move them through the sales cycle and close deals.
Track and report on pipeline performance, adjusting strategies as necessary to meet targets.
Account Management:
Manage the relationship with acquired accounts, ensuring ongoing satisfaction and
optimization.
Act as the primary point of contact for clients, addressing inquiries and providing support.
Track account performance on Amazon, offering guidance and recommendations to help
clients grow their businesses.
Collaboration and Reporting:
Work closely with sales, marketing, and account management teams to align on strategies
and targets.
Regularly report on lead generation, account acquisitions, and sales pipeline progress.
Utilize CRM tools to monitor leads, manage accounts, and track sales performance.
Experience:
2-4 years of experience in sales, account acquisition, or e-commerce (Amazon experience is a
plus).
Proven ability to generate leads, acquire clients, and manage accounts effectively.
Skills & Abilities:
B2-level English proficiency or higher (both written and spoken).
Strong communication and negotiation skills, with the ability to close deals.
Excellent organizational skills and the ability to manage multiple accounts simultaneously.
Proficiency in Microsoft Office Suite and CRM tools.
Other:
Ability to work on-site from 9:00 AM to 5:00 PM, Sunday to Thursday.
Ability to work independently and as part of a team.
Strong problem-solving skills and attention to detail.
Benefits:
Competitive salary with commission-based incentives.
Opportunities for career advancement and professional growth.
Dynamic and collaborative work environment.
Attach this code in the mail subject: CDdd355
Account Manager – Saudi Arabian Market
Job Summary:
We are looking for an experienced and culturally fluent Account Manager with a strong
understanding of the Saudi Arabian market. The ideal candidate will have a proven track
record in managing key client relationships, driving business growth, and navigating the
unique business environment of the Kingdom. This role requires excellent communication
skills, in-depth market knowledge, and the ability to develop tailored solutions for clients
across various sectors.
Key Responsibilities:
- Manage and grow a portfolio of high-value clients within the Saudi market.
- Build and maintain strong, long-term client relationships based on trust and
performance. - Identify new business opportunities and lead client acquisition efforts.
- Develop account strategies tailored to Saudi clients’ needs and preferences.
- Ensure client satisfaction through consistent communication and proactive problem
solving. - Collaborate with internal teams (sales, marketing, product, operations) to deliver
solutions that meet client expectations. - Monitor market trends, competitor activity, and regulatory changes in the Kingdom.
- Prepare and deliver professional presentations, proposals, and reports.
Requirements:
- Proven experience (2+ years) in account management or sales within the Saudi
Arabian market. - Strong understanding of Saudi business culture, market dynamics, and customer
expectations. - Excellent communication and negotiation skills in English; Arabic is a strong
advantage. - Ability to work independently and travel within the region when required.
- Familiarity with CRM systems and account planning tools.
- Bachelor’s degree in Business, Marketing, or a related field.
Preferred Qualifications:
- Existing network of business contacts in Saudi Arabia.
- Knowledge of local regulatory and compliance practices.
What We Offer:
- Competitive salary with performance-based incentives.
- Opportunity to work with prestigious clients in the region.
- Supportive, multicultural team environment.
- Career development and regional leadership opportunities.
Attach this code in the mail subject: CDdd355
HR Assistant – Recruitment
Job Summary:
We are seeking a motivated and detail-oriented HR Assistant to join our team and support our recruitment
and back-office operations. The ideal candidate will have prior experience in contact centre roles, with
strong communication skills and a proactive approach to candidate sourcing and screening. You will be
responsible for managing the full recruitment cycle, including phone screening, interview coordination,
and administrative HR tasks.
Key Responsibilities:
- Conduct phone screenings and initial interviews for potential candidates.
- Manage the recruitment pipeline from sourcing to hiring, ensuring a smooth and professional
candidate experience. - Post job ads on various platforms and actively search for candidates through multiple channels.
- Schedule interviews and coordinate with interview panels.
- Maintain and update candidate records and databases.
- Assist with on boarding and documentation for new hires.
- Follow up with candidates and provide timely updates throughout the recruitment process.
Qualifications:
- Proven experience in contact centre roles (mandatory).
- Prior experience in HR or recruitment is necessary.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to maintain confidentiality and handle sensitive information.
- A positive attitude and team-oriented mind-set.
- Experience: 3-4 years
What We Offer:
- Competitive salary based on experience and Quarterly paid KPIs
- Dynamic and supportive work environment.
- Opportunity to grow within the HR function.
- Annual profit share
- Medical insurance with Sarwa Globmed.
- Social Insurance
- Wellness Program
Attach this code in the mail subject: CDdd355