Competition between insurance companies is getting fiercer, by the minute. Providing quality service is no longer sufficiently enough in order to maintain a spot in the top tier league. You have to perpetuate and nourish a high level of service, streamline operations, and ensure a smooth communication process. Integrity, respect, responsibility, teamwork, and excellence are our core values. Using knowledge, trust, operational excellence, resilience and our location, FLINK customizes and tailors its services for every client.
FLINK prides itself by being a trustworthy and credible company that understands that the industry requires steadiness and innovation, to be able to provide a diversity of services that will upscale our clients to the next level.
Introduction In the fast-paced world of insurance, staying ahead of the curve is crucial to success. As we approach 2024, the insurance industry faces numerous challenges
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Being in the heart of the North Africa and the Mediterranean region, Egypt is strategically located to be a unique destination for outsourcing. The CET time zone allows Egypt to easily communicate with the USA, UK, and Canada.
One of the main perks of Egypt is its associated efficient labor cost. You get the best of both worlds: a highly trained and well-informed talent, who has extensive experience in the insurance industry, with a rate lower than any local personnel.
Many of the world’s leading companies chose Egypt as their outsourcing endpoint. It is also a hub for IT/ITES & technology innovation featuring in the 21 leading countries of Global Cyber-Security.
The English accent in Egypt is widely & globally understood. Egypt speaks 20 plus languages & is very open to western cultures. This brings about the notable talent pool that surpasses that of Prague, Poland, Romania & Budapest.
With Egypt's Word-class BPO/ITO zones & the IT industry Development Agency (ITIDA), the government is developing the IT & Business Services sector, through many programs focused on talent development & supporting companies that choose Egypt as their destination
Egypt has 700,000 annual graduates, with 220,000 of them in business process related services, 50,000 IT related and 136,000+ offshoring jobs. Egypt was also 2016 winner of GSA Outsourcing Destination of the Year Award. With the availability of more than 70 delivery centers, Cairo was ranked 17th on the top 50 emerging outsourcing global cities.
Our clients are the best at what they do In the Industry. They are among the most pioneering and dynamic firms In business today with a strong culture for growth and a mindset for dedicated, ethical customer service. Our clients are:
What I like most about FLINK is their response time to requests, Communication, availability, adaptability and quality of work.
Your team has stayed on top of things and pivoted exactly how we’ve needed you. I can’t say enough about your team.
Thank you for all you do. We certainly would not be in the position we’re in without the strong teamwork we have with you.
You always accept every new task with excitement, always open to feedback and so agile when we need to tweak a process too.
Thank you all for your dedication to ensure it was a smooth transition.
FLINK has been a great support in helping us not only streamline our processes but also increase internal efficiencies.
Working with FLINK has allowed our brokers to have more time to focus on our number one priority, the customer.
