Why Outsource Insurance Policy Management to FLINK

1. Outsourcing will give you valuable time to focus on your core business.
2. Attentive and effective customer support services.
3. A specialized and highly skilled team, who are experienced in the industry; reducing the time needed for training and induction.
4. Reduce handling time.
5. Streamlined processes and automated systems that will extensively save time.
6. Round the clock operations, if needed.
7. Confidentiality and security for your data.
8. Highly scalable solutions that can seamlessly handle increasing number of clients.

FLINK’s Insurance Policy Management Services:

• Policy Checking
  FLINK reduces average handling times through process improvement and optimization. We regularly train our employees and make sure that they are following the best practices to decrease errors, while maintaining an impeccable and unique quality of service that stands out.

Our insurance Policy Checking Services include:

○Entering clients’ data for policy purposes
○Reviewing clients’ documents to guarantee they are complete and error-free
○ Returning any incorrect data to underwriters
○ Filling in any missing information that is needed to generate the final policy document
○ Verifying the details in the quote, in order to draft the proposal accordingly
○ Requesting loss runs
○ Generating the final policy, after reviewing with underwriters and getting their approval
○ Reviewing the policy status
○ Receiving feedback to see if clients require any adjustments
○ Updating the quote depending on the changes made (if any)
○ Reviewing policy accounting records

• Policy Issuance Services
  As business increases, some crucial details can easily be overlooked resulting in a faulty issuing. We, at FLINK, take care of all the necessary documents involved in the process, which includes:

○ Policy Documents Review & Detail Verification
FLINK removes data inconsistencies and verifies all information provided is accurate and up-to-date.

○ Submitting Missing Information to Underwriters
Missing or incorrect information delays the issuance process. At FLINK, we ensure that we revise documents. Promptly reporting any missing information to underwriters in a timely manner that guarantees a swift process.

○ Generate Policy Setup Document
Documents are passed on to a specialized team to insert them in the agency’s CRM system, if needed. At FLINK, we are updated with the latest software applications.

○ Issuance of Final Policy
We reach out to the underwriters and join forces to make sure the final policy is error-free and delivered on time.

FLINK’s Loss Run Processing Services
o Sending out loss run requests to previous insurers and maintaining constant follow up until we
receive the reports
o Extracting the necessary data for policy renewals
o Analyzing the extracted data and preparing the claim report
o Sending claim reports to underwriters after reviewing them
o Informing underwriters (in case loss runs are absent)

Why Outsource Loss Runs to FLINK?

1. Outsourcing will reduce operating costs up to 60%.
2. We provide you with a dedicated point of contact who will be our decision maker and the single point of contact, to avoid time being lost in any back and forth communication.
3. Flexible pricing plans to ensure that we customize insurance solutions to fit your needs.
4. Swift turnaround time.
5. Better quality rates due to our infused experience.
6. Our solutions meet your current needs, and are highly scalable to expand as your company grows.
7. Allows you to focus on core and most important activities, such as supporting existing clients and increasing new business.
8. Fast recruitment (we take 3 to 4 weeks to find an appropriate candidate that would be ready for training)
9. Flexible resourcing by increasing or decreasing workforce as needed.

FLINK’s Policy Renewals Processing Services

We calculate renewal of premiums by extracting loss run reports and identifying which customers have potential revenue opportunity, in order for you to implement an effective sales strategy. You can, then, focus on the clients that could prove most worthy to your company.

• Tracking of Renewals
  We keep track of clients’ renewal dates well in advance, in order to be prepared to draft a renewal proposal.
• Sending out Renewal Reminders
  After reviewing the clients’ accounts, we send out reminders to each client, which aids in executing an accurate insurance renewal exposure summary report.
• Receiving Renewal Requests
  Our specialized team communicates with carriers the need to accept the renewal requests to ensure that the process is done swiftly.
• Making Adjustments to Policies
  In liaison with your underwriters, FLINK works to make any necessary adjustments to policies, and provide the necessary documents to ensure that the contract’s renewal goes smoothly.